EUROINS company's policy is to provide quality services to meet customer's explicit and implicit needs, in compliance with legal requirements and making profit.
To implement this policy, EUROINS leadership, decided in 2006, implementation, application, certification and maintaining a Quality Management System according to SR EN ISO 9001:2001. Efforts made by the company for this project materialized in 2007 when EUROINS was certified in accordance with ISO 9001:2001 referential.
In 2010, the company was recertified in accordance with ISO 9001:2008 referential. EUROINS has annual surveillance audits from the Certification Body in order to maintain the certification.
The main objectives in quality of our company are:
• provide services to customers under specified conditions, the deadlines in order to increase their satisfaction;
• Providing innovative products to European standards
• Cost savings at the department / unit territorial
• Increased turnover of the company
• Diversify portfolio to increase profitability of the company.
• Training and motivation for continuous improvement;
• increase market share
A bussines with social and human domensiune so strong, must be based on a customized approach to each client. EUROINS offer support to each client in taking risk and providing more comprehensive insurance products.
The company's mission is to ensure the accuracy and timeliness of our clients in providing each service. Through constant innovation of products and the services are, EUROINS ensure its continued growth and always meet new requirements of customers. We believe different is on quality, fair and transparent relationships to customers.
Top management recognizes maintaining the Quality Management System as a priority and a key factor in company development and establishment of policies, strategies, programs and practices to management processes and activities in order to obtain client-employee satisfaction, shareholder focus.